Rutllan & Spa

"Convenient to town and gondala"

"After changing guest number from 2 to 1 on the first day , i was still made to pay half board for the nonexistent 2nd person for the entire stay. Either booking.com or the property on my 6th time there , poor customer service"

"food was amazing staff were so kind"

"nothing"

"Everything was exceptional. Great service at reception, Anthony at the bar and restaurant service ( Jennifer, Melani and others) were great."

"Would be nice to have heating hungers for ski boots."

"Excellent location - just across the road the ski rental and the gondola, super friendly staff both reception and restaurant, food was great Highly recommend for families! Lovely stay"

"Aucun."

"I loved this hotel! Felt very cosy in the communal areas and nicely decorated too. Room was huge and so comfortable, slept so well!! Big windows for lots of natural light and a sizeable balcony - bet it's stunning in the summer! Food in the restaurant good, nice selection for the breakfast buffet too. Perfectly located for exploring La Massana, cable car station directly across the street from the hotel and a short walk to shops and bus stops - can't wait to come back!"

"Aucun."

"Everything ok"

"I would like to change the pillow 🥲"

"Great location: you just have to cross the road to get to the pods that will take you up the ski slopes. That was amazing! It’s super nice to have an on-site SPA and gym, the children and I loved it. Very good food at the restaurant, with very nice staff. The half board option is really worth it, especially if you're travelling with teenagers: you can be sure they will enjoy the breakfast buffet, and the dinner options (several dishes to choose from each evening, and a great cheese and dessert buffet)."

"The maître de was the only member of staff taking the orders at the restaurant, so you sometimes had to wait quite long before you could eat, and the restaurant opened at 8pm, which can be pretty late for children, especially after a day skiing. Some of the SPA equipment was not working properly, and given it cost extra each time you went, that was a shame. The ski lockers didn't lock properly."

"Second time here, love it all. But lack vegetables, thats the only problem for me. Although plenty of fruits, salsa, yogurts to choose from! Lovely"

"I am very picky person, but could not find anything what could have stressed me out :-D It is just a perfect place to stay! Always return there like to my own house"

"I loved the ambience, the reception area, and the bed was super comfortable."

"Nothing!"

"Motorcycle parking by entrance. Great rooms. Helpful staff. Easy to walk to bar and restaurants"

"Nothing"