Sunbird Waterfront

"the ambiance"

"Non"

"Great location on lake Room was clean and comfortable with terrace overlooking beach and lake Decent breakfast - was included in rate Reasonable array of facilities - pool / gym / bars / restaurants albeit shared with adjacent hotel - also Sunbird Friendly staff"

"Aside from breakfast - food offering is quite limited and average - and little by way of alternatives in the area If the weather is windy - the double glazing for the rooms is still very noisy"

"Location structure and staff"

"Thought the food would be better"

"It is a new hotel, so that’s a plus. There was one particular staff, a server in the kitchen. Her name was Maria. She was exceptionally helpful. Always smiled, had some conversations with her, she was good."

"Seems the services are a bit lacking for such an expensive hotel. You have to ask for face towels, bathrobes and slippers, otherwise you won’t get them. The breakfast was good but pretty basic. They need to make more options. The coffee machine sometimes works sometimes doesn’t. There was a day there was an issue with the keycard, they said the keycards are managed by a team in South Africa, so the whole day they had to send a guy to open the rooms with the master key, poor guy was tired following guests to open their rooms. They fixed it the next day though"

"Quietness and proximity to the lake"

"There needs to be more things for guests to do. Shops, different restaurants etc"

"Loved everything about it.."

"There was nothing I didn't like"

"Services were massive"

"Some flying insects in the room"

"Staff is very friendly"

"A little expensive"

"Wonderful room overlooking the beach. Friendly staff. Good food."

"Gym needs new equipment"

"Great location - with great lake views from the rooms. Great bedrooms, comfy beds and quality bathrooms Quality food and nice atmosphere with the live band on Saturday evening."

"Check in was a bit slow - challenge finding the booking.com rate - but with a bit of patience that was sorted"