더 웨스틴 라구나마르 오션 리조트 빌라 앤드 스파 칸쿤

"직원분들이 친절하였으며, 주변 쇼핑몰과 근접해 있어 여자분들이 👍 로 좋아했어요."

"Aucun."

"좋은위치.깨끗함.수영장.주방.세탁기 및 드라이기.바비큐장."

"없음"

"내부 pool 운영. Private beach가 있음."

"1100동과 1200동 사이 5층에서 내려가는 elevator가 작동하지 않음."

"Beautiful property with great beach area and nice sunrise, staff was nice although check in definitely took a while. Breakfast food was good"

"Constantly feeling like you are trying to be kinda scammed- we booked 2 bedrooms (so 2 adjoining rooms with 2 separate room numbers originally saying to accomodate 8 people) for 4 people and we had to pay 50 usd every day for 2 extra breakfasts because we were told those were not included and they were booked only for 2 adults and 2 children. afterwards I also read that it was an issue for many. I’ve stayed in many different properties around the world and this is honestly a scam. If this was included in the price we would have paid it absolutely fine but why ask for this on top? Also booking an ocean view room and being given one on second floor with trees overshadowing the whole view was ridiculous. We were even told at the reception the ocean view means that you are direction wise positioned to the ocean, lol. I added the picture of the view. Thankful for the lovely manager that changed our room after further complaints"

"Food was great and plenty of variety"

"All good"

"Loved everything about our stay!"

"Aucun."

"Location, facilities"

"Overpriced food and drinks Inconsistent hot/cold water in shower"

"Everything is clean,in good conditions,the staff is very nice."

"The check in/out is very slow.For a big hotel they should have a system to make it faster."

"Everything, mainly the rooms and the hot pool"

"Nothing"

"Very nice and clean."

"N/A"