Hidden Garden

"Got here at 11:30pm due a delayed bus, reception guy was very helpful and kind. Beds were abit lumpy but not a deal breaker. Shower does get warm, just need to let it run for 5 minutes first. Free breakfast was great, coffee, tea, bread rolls, ham, cheese, jam and butter. New reception guy was also super helpful and kind, let us borrow a hairdryer and allowed us to store our bags until our late evening bus. The place for the price is extremely clean and well presented, one of the best places we've stayed in Cusco including airbnbs. Highly recommend."

"Nothing to do with the hotel but other guests slamming doors. Even at 12:30pm it was happening. Be mindful of this and bring earplugs. Would be great if the owners could put a foam strip around the door frame."

"I stayed here twice. Every time, it was great. Comfortable bed, great location, helpful stuff."

"Nothing"

"We stayed there for 4/5 hours. Host is good. Location is great."

"Nothing that I noticed"

"Pretty good location only in case you need to be close to the airport or the train station."

"The sheets weren't impeccable and there was no hot water."

"The staff was super nice, they helped with everything we asked, they knew the best places in the city and we loved to talk with them as they were also foreigners, so we could share some facts. If there is a problem with something, they will help you 24/7. Location near a main road was a perfect spot to catch a bus to Machu Picchu or Vinicunca. Smaller shops are nearby and as it is not in the city centre, during the night there is so calm & quiet. (Much needed for a good sleep!) Room was clean, well equiped, separate bathroom, towels, bathtub, but not very hot water for washing your hair during our stay (which is normal in South America ;) but for a shower it is okay) and also a bit cold room (which is also common because of the windows) In general we loved the stay so much and thank you all in Hidden Garden! L&I"

"Aucun."

"Fab* the female receptionist was very helpful, happy and polite 😀"

"when we arrived for breakfast there wasn't any juice or anything to put in the bread. just dry bread remaining."

"Room,helpful stuff ,easy access"

"On the booking price was 41.60 .Got. harged 49.08 .Also breakfast was less than basic .After 2 days didnt bother to eat it. Just was going for breakfast in Cusco."

"Perfect quality for a very good price, hot water, comfortable beds, clean bathroom, nice staff."

"Aucun."

"Overall it was ok. The staff was really nice. It was clean. Good value for money."

"No hot shower. Limited breakfast. Location could be better, but uber is really cheap."

"The volunteers were super nice."

"So I just spent one night. I needed a week, but seeing the bad comments on google, I decided to test the place before paying in advance. Also I wanted to leave this alone and deleted the first email asking for a review... but they sent another one asking for it, so here you go: They charge like a hotel but don't want to deliver the quality that corresponds to that price. What they deliver you can find (or better) in a random 20 soles hospedaje on the street. There was no hot water and I had to complain several times before they put it on. It didn't seem like it was an actual problem with water, more like they cut the gas to save money and pretend there's a problem, and unless you complain a sufficient amount of times, they just won't put the gas on.. They also, believe it or not, cut ham slices into four quarters (I had to put a picture it was so ridiculous yet funny) to make it appear like the plate is full when it's actually like 1 slice and a half... like, come on, how is a 5 floor hotel gonna have breakfast on that? Obs they have to refill it.... if you ask... but its such a cheapskate presentation to start with...Bread was dry, probably from 2 days ago. The breakfast is miserable. Water for tea was lukewarm so I asked for it to be heated, they just filled my thermos with more lukewarm water pretending they had heated it (i assume trying to save on gas again). When I complained again, they used the microwave oven, which...was disconnected, surely to save on the digit lights electricity. That's just a stupid detail, but it kind of adds to the theory of the owners beings cheapskates that try to save every penny by delivering less than what they advertise. Also they charge you fees or taxes that they shouldn't or cheat you on the exchange rate. I moved across the street, the price in USD was the same, but once changed, it was 10 less soles per night."