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"Amazing views, very clean. Hosts were hospitable!"

Aucun.

"I just talking one staff and she’s kind and nice,"

Aucun.

"The building itself is beautiful and is in such a great location!"

The photos of the rooms are quite misleading unfortunately and don’t depict how small the space actually is, I booked a room to fit 3 adults - knowing it had a king bed and sofa bed as described (which in the pictures look like there is plenty of space and they are separate from each other), however, the sofa bed is not fit for an adult, and once folded out, there was only just enough room to get around it and the main bed. I went to just ask at the front desk if there was any other options of rooms we could move to, but it was then I was told that this particular room (and only a handful of others) is rented out by a third party and unfortunately they weren’t able to assist, and advised that all that could be done was to try and contact the owner through Booking.com. I contacted the person managing the listing of this property to ask the same question and was told there was nothing else available, which is totally understandable, however it was then implied in their response that I ‘must’ve known what I was booking’, which I thought I did but advised of the misleading photos not depicting what had been booked.

"The staff are very friendly, welcoming professional. Good location for my purposes."

Experienced noise problems from other guests, both the room next door and young teens in the hallways late at night. Reception was very apologetic. Breakfast is very repetitive. Plastic cutlery & paper plates still being used.

"No breakfast available"

Property was described as a Bed and Breakfast, yet no breakfast was provided. We were told a restaurant was nearby, but no effort to adjust the rate we were charged.