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"Super convenient location! Exactly what we were needing for a quick getaway, staff were super nice too!"

"Aucun."

"It was a nicely decorated hotel. The price was right and the location was nice. We enjoyed being walking distance away from Alan Gardens Greenhouse. The staff were exceptionally kind and helpful. There is also coffee to enjoy in the morning. My daughter liked windows and the paintings of raccoons in the stairwell."

"A lot of stairs to climb for me and my terrible knees."

"Nandini was the receptionist who helped me. Although there was no lift. She offered to help me up as she felt bad for me as I had a lots of heavy bags which was really sweet of her. She made sure I had everything I needed. The heating was amazing, I was afraid I was going to be cold but I wasn’t cold one bit. The wallpapers were bit old… but I just needed somewhere to sleep and I slept very comfortably."

"The wallpapers need changing as they’re ripped. The area isn’t the safest at night so if you’re a girl I wouldn’t recommend walking on your own in alleyways."

"N/A"

"The woman who claimed to be the manager was not professional at all. I booked the room ahead of time, and it was approved that I would be checking in in the morning. However, while I was already on my way to the hotel and driving, they informed me only half an hour in advance that they did not have any rooms available. Thirty minutes’ notice is not enough time. When I spoke to the woman at reception, who claimed to be the manager, she told me that she had just started her shift. That is not an acceptable answer from a manager. I don’t know your name, but if you are a manager, you need to learn how to do your job — it is literally in your title. Saying that you just started your shift is not a professional response. If this were a retail store, I might have understood, but in customer service, especially in hospitality, this kind of unprofessional behavior is not expected. We waited for 5 hours in the lobby because of this situation. This reflects very poorly on your business and on how daily operations are being managed."

"Was easy to get to event i was attending in Toronto. Hotel was easy to find and enjoyed stay in the hotel room I got was clean and bed was extremely comfy."

"Aucun."

"comfortable bed, had a good sleep, only woken up in the morning by a scream outside"

"Aucun."

"After being let down by another property, I arrived here at around midnight and was immediately shown to my room. The rooms were small, but had everything I needed after the very long day of travelling I’d had."

"Nothing."

"I like the reception, its really welcoming"

"Sound of the AC its really strong and not comfortable"

"This is the best accommodation you will find in this price range for downtown Toronto. The staff are extremely helpful. Not a lot of added amenities, but if all you need is clean and comfortable, this is tops."

"The coffee station could use a refresh. The dairy was curdled and sugar packets hard. Very small fix and didn't really inhibit my enjoyment overall."

"Near in the city center"

"None"